{"id":1899,"date":"2016-07-18T10:36:51","date_gmt":"2016-07-18T08:36:51","guid":{"rendered":"https:\/\/www.p5com.eu\/dag-kleine-dingen-verbeteren\/"},"modified":"2021-06-17T19:53:32","modified_gmt":"2021-06-17T17:53:32","slug":"little-improvements","status":"publish","type":"post","link":"https:\/\/www.p5com.eu\/en\/little-improvements\/","title":{"rendered":"Little improvements one day at a time"},"content":{"rendered":"

Little improvements one day at a time<\/h1>\n

Patients are not about to come knocking on your door because of your financial stability. What they want is respect, dignity, and feeling in control.<\/p><\/blockquote>\n

\u2018Patients are not about to come knocking on your door because of your financial stability. What they want is respect, dignity, and feeling in control\u2019, says Ron Sponselee, director at GGZ Delfland. Which is why P5COM performed a hospitality and patient experience scan. That information is now used to make little improvements day by day.<\/p>\n

Read: GGZ Delfland and P5COM make a scan of service excellence<\/a>.<\/p>\n","protected":false},"excerpt":{"rendered":"

Little improvements one day at a time Patients are not about to come knocking on your door because of your financial stability. What they want is respect, dignity, and feeling in control. \u2018Patients are not about to come knocking on your door because of your financial stability. What they want is respect, dignity, and feeling […]<\/p>\n","protected":false},"author":3,"featured_media":909,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[37],"hashtag":[85],"class_list":["post-1899","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-article","hashtag-about-p5com"],"acf":[],"yoast_head":"\nElke dag kleine dingen verbeteren - Artikel door P5COM<\/title>\n<meta name=\"description\" content=\"Lees hoe GGZ Delfland en P5COM service excellence scannen en nu elke dag opnieuw kleine dingen verbeteren.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.p5com.eu\/en\/little-improvements\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Elke dag kleine dingen verbeteren - 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