I’m more relaxed at home. And I can concentrate better at work. That definitely trickles down to customer contact.
The rates charged for MET’s buddy system dropped by 25 per cent while the number of customers remained steady. The organization set to work with P5COM, which created more time for customers. An employee: ‘I’m more relaxed at home. And I can concentrate better at work. That definitely trickles down to customer contact.
